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  • Powerful Processor
    Powerful Processor
    iBall Slide comes with one of the most stable and powerful 1 GHz processor giving you an engine for excellent performance and experience!
    Capacitive Touch
    Capacitive Touch
    iBall Slide incorporates the smooth capacitive touch to give you an enthralling experience.
    Long Battery Life
    With a built-in big 4400 mAh battery iBall Slide gives you an unending flexibility to enjoy. It will support upto 6.5 hours of music and upto 5 hrs. of video.
    Connectivity
    iBall Slide brings the dream of being connected to reality. Stay connected at speeds that meet and exceed your demands. Connect to the internet via Wi-Fi® and even enjoy the speed of 3G with dongle support. With the support for Bluetooth® one can connect keyboards, headsets and other Bluetooth® enabled devices wirelessly. The HDMI port lets you connect to any TV and enjoy HD picture quality.
    Web Camera
    iBall Slide makes creating and sharing images and video fast and portable with its High quality camera.
    USB Port
    USB Port / USB OTG
    Attach USB pen drive to copy to or from the device. Also use keyboard or mouse or through USB port. USB OTG let’s you connect the device to PC / Laptop.
    Music & Movies
    Movies & Music
    Stay entertained with high definition (HD) video experience on an impressive 7 inches display giving you a perfect platform for watching movies and videos. Carry and groove to your favourite music anytime anywhere. With 8GB of internal storage and additionally expandable upto 32GB you will never run out of space.
    Gaming
    All work and no play makes Jack a dull boy. So get grooved and stay hooked on to iBall Slide with never ending experience of games including Arcade & Action, Brain & Puzzle, Cards & Casino from Google’s Android Market. All teamed up with high-definition 3D games including various racing & sports games. It also supports a pool of multiplayer games like Ice hockey and Scrabble. And of course enjoy Angry Birds and the likes anytime anywhere.
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    Processor
    1 GHz ARM Cortex-A8 processor
    Design & Display
    Full Capacitive Multi Touch
    18cm (7") WVGA (800*480) display
    Music & Video
    Music player with MP3 and other popular format support
    HD Video playback and other popular format support
    Battery
    4400 mAh lithium-ion battery
    Operating System
    Android 2.3 Gingerbread
    Memory
    8 GB built in Memory
    MicroSD Slot with up to
    32GB expandable
    Camera
    High quality enhanced 2.0 Megapixel front camera
    Connectivity
    Wi-Fi
    Bluetooth with A2DP
    3G on Data card through USB (to be purchased separately)
    HDMI Out Port
    USB Host and OTG Ports
    Download
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    User Manual


    How to setup 3G connection in iBall Slide

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  • As the world evolves in the era of Tablet PCs and MIDs, iBall is all set to take India on a crazy ride with iBall Slide. iBall popularly known for its innovative and latest digital life-style products, enters the tablet space with its offering iBall Slide. iBall has roped in, the Superstar Hrithik Roshan as brand ambassador for iBall Slide.

    The product truly represents iBall philosophy - "Your eyeball view. Our Technology new" justifying to bring products as envisaged and desired by the Indian consumers. iBall Slide is power packed with technology and features and we are sure iBall Slide will make the Indian consumer enjoy the ride.
    Embracing every noted feature of the present times backed with prompt service and care, the versatile range is aesthetically designed to endow you at every stage of life.
    With over 10 years of experience in the Information Technology & Digital lifestyle products, and after its recent launch of unique and comprehensive range of Mobile Phones, it is a natural progression for iBall to enter into the arena of Tablet PCs - a product that is considered to be the NEXT BIG THING in Digital World after Computers & Mobile Phones.

    Team, Passion, Innovation... The brand iBall stands by these three pillars of strength, which has helped write a success story, not just for the Company alone, but for all associated with it.

    It all started with a dream. From its humble beginning in 2001 with a single product, a computer mouse, iBall today has grown into a leading brand with over 300 products spread across 25 categories. iBall is a well accepted brand in the corporate world and is fast becoming a household name throughout the country.
    True to its philosophy, "Your eyeball view, our technology new", iBall has many firsts to its credit including the launch of over 35 products and technologies for the first time in India.

    iBall has been winning awards consistently and commands healthy market share of 5 to 20% in most of its categories. iBall has already sold over 21 million products and prides itself in being one of the best after-sales-service providers. It has over 125 self owned service centers across the country, a number which is continuously growing.

    iBall today is a Rs 3500 million enterprise (FY 2010-11). It has a strong pan India presence with 24 branches across the country. iBall has enviable penetration and its products are available in over 500 cities and towns right from large format retail outlets to smaller neighborhood shops.

    It's a complete team effort at iBall. It's the people... the team, their dedication, their commitment that has made iBall what it is today. iBall is a 1700+ member family and growing.

    iBall dreams "To touch every individual through its presence in every home and office".

    Welcome! We do hope our products bring the thrill and offer extreme value for money proposition, which we always endeavor to provide.

    Fasten your seatbelts and get ready for an enthralling ride! Every idea and suggestion will always be welcome to bring what you look for and improve our offerings. (Email your ideas and suggestions to suggestions@iballslide.com)
  • Downloads
    iBall Slide Logo
    Click on the above image to download iBall Slide logo in various formats.
    iBall Slide Presentation
    Click on the above image to download iBall Slide Presentation.
    Comma
    New year always brings with it lots of optimism and a renewed enthusiasm to look towards life newly. With the recent initiatives we, at iBall, are optimistic of realizing soon, our...
  • iBall Slide Wallpaper

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    iBall Slide Wallpaper

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    iBall Slide Wallpaper

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  • What is MID?

    MID means Mobile Internet Device. It is also referred to as Tablet / Table PC / Pad. MID is a device which can bridge the gap between big size of computers / laptops and small sized mobile phones. It has immense capabilities and supports innumerable applications for variety of usage related with work, gaming, entertainment and information. iBall is launching MIDs under its brand iBall Slide.

    What are the advantages of MID?

    It can be used for multiple functions and utilities. There are innumerable applications which are available for utilizing this product based on personal choice of the user. It makes life simple, quick, easy, entertaining & enjoyable.

    What is the screen size of iBall Slide first model that we are launching?

    At the launch phase iBall Slide will be of 7 inch screen.

    What is the screen's resolution of iBall Slide?

    The screen resolution of iBall Slide is 800x480

    Does iBall Slide come with LED screen or LCD screen? If led, is it backlit?

    iBall Slide currently has LCD screen.

    Does is have an ambient light sensor? Will the screen reduce its brightness according to light?

    iBall Slide does not have ambient light sensor. It will not reduce brightness according to light.

    What are the iBall Slide dimensions?

    It is 196.5mm (W) 125mm (H) & 14.5mm (D).

    What is the weight of iBall Slide?

    iBall Slide weighs just 410 grams.

    What are the types of touch screen technologies available?

    There are two types of technologies i.e. Resistive and Capacitive.

    iBall Slide has capacitive or resistive touch?

    iBall Slide will come with the best technology i.e. capacitive touch which is very smooth and easy to use.

    Does iBall Slide support Multi Touch?

    Yes iBall Slide supports Multi Touch.

    What is Multi Touch?

    Multi-touch refers the touch screens ability to recognize the presence of two or more points of contact with the surface.

    What is the advantage of Multi Touch?

    With multi touch one can pinch zoom images, web sites, office documents etc. This means that by fingers you can zoom in and zoom out.

    What is the battery used in iBall Slide?

    iBall Slide has 4400mAh battery.

    What is the battery backup of iBall Slide?

    Music playback 5hrs 30 mins Video playback 5hrs Standby time 100 hrs

    Can we change the battery used of iBall Slide?

    iBall Slide comes with built in battery, you cannot change it.

    How much time does iBall Slide take to Boot on / off?

    iBall Slide takes approx 40 seconds to boot.

    How long will it take to fully charge the iBall Slide?

    iBall Slide will fully charge in 4 hours when charged using the charger provided with it.

    Can I charge iBall Slide by connecting to the USB port on my Computer?

    No you cannot charge iBall Slide using USB on computer.

    What is the processor used in iBall Slide?

    1 GHz ARM Cortex-A8 based processor. The processor used is most stable processor available presently in this segment. Cortex-A8 based processors are manufactured by various manufacturers and their performance varies a lot. In iBall Slide we are using the best available Cortex-A8 processor which gives the best performance and is the most stable among all.

    Camera provided in iBall Slide is?

    2.0 MP camera front camera.

    Does iBall Slide come with dual camera?

    iBall Slide has single camera, i.e. front facing.

    Can I snap photos and videos with the iBall Slide camera?

    Yes, you can take photos and videos with iBall Slide.

    Can I do Video chat on iBall Slide?

    Currently iBall Slide does not support Video Chat feature. However, you can do text chatting through various applications like MSN, Gtalk, Yahoo, Skype, Nimbuzz etc

    How much built-in storage does the iBall Slide offer?

    iBall Slide comes with built in 8GB memory.

    What is the capacity of the RAM in iBall SLIDE?

    iBall Slide has 512 DDR2 RAM.

    Is there expandable memory possible and if yes which type of memory/flash will it use?

    iBall Slide uses a micro SD or micro SDHC card. The size can be up to 32GB.

    What is the operating system used in iBall Slide?

    iBall Slide comes with Android 2.3 Gingerbread

    Can we install Microsoft Windows on iBall Slide?

    Microsoft Windows XP / Vista / 7 usually have no support for the type of hardware used by most Android tablets. As such, you generally cannot install Windows onto an Android tablet.

    Do I need to "unmount" the SD card before removing from iBall Slide?

    Yes, you have to go to settings SD card Unmount SD Card. If you dont unmount the SD card before removing, it may cause loss of data on SD card or damage to the card.

    Does iBall Slide have built in speaker?

    Yes iBall Slide has built in speaker.

    What ports are available on iBall Slide?

    iBall Slide has charging port, USB host port, USB OTG port and mini HDMI port. iBall Slide also has the 3.5mm jack for audio out.

    What is USB host port?

    Host post is a port on which one can connect devices like pen drive, 3G data card, keyboard mouse etc.

    What is USB OTG port?

    USB On-The-Go, often abbreviated USB OTG, this port is generally used to connect iBall Slide to PC / Laptop to transfer data from MID to PC / Laptop and vice-a-versa.

    What hardware buttons are available on iBall Slide?

    iBall Slide has Home, Power on/off, Menu and back button.

    Does iBall Slide have WiFi?

    Yes, iBall Slide has built-in Wi-Fi

    Does iBall Slide have Bluetooth?

    Yes, iBall slide has built-in Bluetooth

    Does iBall Slide have built in 3G?

    No, iBall Slide does not have built in 3G, but one can use 3G with Data card through USB (to be purchased separately).

    Can we connect 3g sim cards individually to iBall Slide?

    No we cannot connect 3g sim cards individually to iBall Slide.

    Can I use internet on iBall Slide?

    Yes, you can use internet on iBall Slide provided you have a Wifi connection or a 3G data card.

    Does iBall Slide have HDMI port?

    Yes, iBall Slide has a HDMI output port

    Can I connect iBall Slide to a TV?

    Yes you can connect iBall Slide to a TV through HDMI port.

    Can I watch TV on iBall Slide?

    You can watch internet TV on iBall Slide, you can download TV app from android market and watch TV through 3G or Wi-Fi.

    What type of Bluetooth accessories are supported by iBall Slide?

    Bluetooth accessories like headsets, speakers, keyboard, mouse are supported.

    Can I pair the iBall Slide using Bluetooth with my mobile or laptop and transfer files?

    Yes, you can pair iBall Slide using Bluetooth with any Bluetooth compatible mobile or Laptop and transfer files, songs, videos etc. between them.

    Can I use emails on iBall Slide?

    Yes you can use emails on iBall Slide. You can use default Gmail email or you can configure you POP3 email account using default email application. There are also third-party applications to perform such tasks which can be downloaded from Android Market.

    How do I type emails on iBall Slide?

    iBall Slide has built in QWERTY keypad which is very easy and comfortable to use or you can connect USB / Bluetooth keypad to type mails.

    Can I view my calendar and email offline with my Android device?

    Yes. The easiest way to do this is via the included Google applications on your device. You will need to sync your data to the device periodically by connecting to the internet, where your device retrieve your data from the Google cloud. Supported Google services include but are not limited to Gmail and Google Calendar. There are also third-party applications to perform such tasks.

    Can I use SNS and IM on iBall Slide?

    Yes can you download SNS apps like Facebook, Twitter and IM like Yahoo messenger from Android market. iBall Slide has Nimbuzz and Gtalk pre-installed

    Can I use Google MAPS on iBall Slide to Navigate?

    Yes, you can use Google MAPS on iBall Slide to Navigate. But there is no built-in GPS. So the location provided may not be very exact.

    Can I listen to music on iBall Slide?

    Yes you can download and listen to all your favorite tracks to built in 8GB or external 32GB.

    What type of music format does iBall Slide support?

    iBall Slide supports MP3 and other popular format support.

    Can I watch videos / movies on iBall Slide?

    Yes you can download and watch all your favorite Videos / Movies to built in 8GB or external 32GB.

    Can we watch 3d movies on iBall Slide?

    No we cannot watch 3D movies on iBall Slide.

    What type of Video format does iBall Slide support?

    iBall Slide support HD videos and other popular formats.

    Can I read eBooks on iBall Slide?

    Yes you can read eBooks on iBall Slide.

    Can I download eBook to iBall Slide?

    Yes, you can download eBooks from android market or you can download apps like Amazon or Kindle and download eBooks from there

    Can I view / edit office documents on iBall Slide?

    Yes you can download office app from android market to view or edit office documents like Word, Excel & Power Point etc.

    Can I edit photos on iBall Slide?

    Yes you can download apps like Adobe photoshop from Google Market to edit photos.

    Can I play games on iBall Slide?

    Yes you can play games on iBall Slide.

    Do iBall Slide support 3D games?

    Yes iBall Slide supports 3D games, you can download popular games from android market. However, please noteall 3D games may not work on MIDs as all 3D games are not designed to work on all MIDs. Further please note that iBall Slide is a powerful processor of 1 GHz and hence will support many games.

    Does iBall Slide support Adobe Flash, can I browse web sites with flash content?

    Yes iBall Slide supports Flash, you can browse websites with flash content.

    Can I watch Youtube videos on iBall Slide?

    Yes, you can watch Youtube videos on iBall Slide using Youtube app.

    What is Android market?

    Android Market is an online software store developed by Google for Android devices. An application program ("app") called "Market" is preinstalled on most Android devices and allows users to browse and download apps, games, utilities published by third-party developers, hosted on Android Market.

    How do I reset my iBall Slide to factory settings/default?

    To rest iBall Slide to default factory settings go to Settings Privacy Factory data rest. Please note once you reset iBall Slide all your data will be wiped from iBall Slide. Please take back-up before resetting iBall Slide to factory default.

    Can I connect a mouse and a keyboard?

    Yes you can connect keyboard and mouse through USB port.

    How many languages does iBall Slide support?

    Presently, iBall Slide supports English and few western languages.

    How do I view files that are there in memory card or built in memory of iBall Slide?

    You can use default file explorer or you can download file explorer app from android market to view your files, apps etc that are stored on your memory card or built in memory of iBall Slide.

    Is MID virus free? Can it be effected by internet virus or through external device?if so, how to ger rid off?

    Android is generally not affected by virus, but when we download contents from internet or from PC / Laptop and if it contains virus this may affect working of MID and you might even loose data stored into you MID. However, there are anitvirus softwares which are available for free from the Android market namely AVG ANTIVIRUS.

    What all applications are preloaded in iBall Slide?

    Following apps are preloaded on iBall Slide (tentative list): Web browser Calculator Calendar Camera Clock Email Task Manager File Manager Facebook Gallery Gmail Google Search Android Market Music News and Weather Search Settings Sound Recorder Gtalk Voice Search YouTube

    How can I optimize battery life of the iBall Slide?

    You can use following tips for better battery life, Turn Off WiFi when not in use Turn Off 3G when not in use Turn Off Bluetooth when not in use Fetch Email only when required Turn Off Location Services Use Auto-Brightness or keep brightness to a comfortable level Set auto-lock time to lesser Turn off Sync Please make sure that you use Back button to exit all application and games, if you press home button to come out of games or applications you will come to home screen but the application / game will be running in background which will utilize memory and battery of iBall Slide. In this case MID might also freeze, in case if MID freezes please use hardware on/off button which is on right side of MID and restart the MID again.

    What are the package contents of iBall Slide?

    iBall Slide come with 1 each of Tablet Device, earphone, OTG cable, charger, carry bag & a cleaning cloth.

  • Got a question?
    Check out our FAQs page in the support section. You may find the answers already there.
    Looking for an iBall Service Centre?
    Check out our Service Centre's page in the support section and you can find the nearest service center in your city.
    If you wish to be an iBall Slide Distributor / Retailer please contact us at:
    If you have any other query on iBall Slide please contact us on:
    Toll Free Number 1800 300 42255 / Email: support@iballslide.com
    Alternatively, you can write to us at:
    87, Mistry Industrial Complex, MIDC Cross Road 'A', Andheri East, Mumbai 400 093.
    Phone: 91-22-30815100 / 42475100. Fax: 91-22-6693 6262.
    iBall Branch Offices
    Select the iBall Branch location to get contact information.
  • All Product(s) sold and serviced are subject to the following TERMS and CONDITIONS.

    Copyright Notice:

    The copyright of this website is owned by BEST IT WORLD (INDIA) PRIVATE LIMITED. No part or product(s) hereof may be reproduced, distributed, published, displayed, broadcast, hyperlinked or transmitted in any manner or by any means or stored in any information retrieval system without the prior written permission of BEST IT WORLD (INDIA) PRIVATE LIMITED. Permission may be granted to download and print the material on this website only for personal and non-commercial use provided the contents are not modified. This permission will terminate automatically if any of these terms or conditions are violated. Customers are expected to destroy any downloaded and / or printed materials upon such termination. "Mirroring" of any material contained on this website or on any other server is strictly prohibited without the prior express permission in writing from BEST IT WORLD (INDIA) PRIVATE LIMITED.

    Trade Marks:

    The trade marks, service marks, and logos (the "Trade Marks") used and displayed on this website are registered and unregistered Trade Marks of BEST IT WORLD (INDIA) PRIVATE LIMITED and others. Nothing on this website should be taken as granting, by implication, estoppels, or otherwise, any license or right to use any Trade Mark displayed on this website, without the prior written permission of BEST IT WORLD (INDIA) PRIVATE LIMITED or other respective Trade Mark owners. BEST IT WORLD (INDIA) PRIVATE LIMITED uncompromisingly enforces its intellectual property rights to the fullest extent of the law. The name of BEST IT WORLD (INDIA) PRIVATE LIMITED or the iBall logo may not be used in any way, including in advertising or publicity pertaining to distribution of materials on this website, without prior written permission of BEST IT WORLD (INDIA) PRIVATE LIMITED. BEST IT WORLD (INDIA) PRIVATE LIMITED prohibits use of the iBall logo as a "hot" link to any site unless it is approved in advance by BEST IT WORLD (INDIA) PRIVATE LIMITED in writing.

    Privacy Policy:

    This Privacy Policy is to inform customers of our online information practices, our practices concerning the collection, storage, processing, transfer, and use of personal information and the choices available regarding the collection and use of customers personal information. By submitting your personal information to the Company through this website or otherwise, you thereby give your consent to the handling of your personal data in the manner described in this policy.

    Content, Prices, Specifications, Quality, Terms and Conditions may change without prior notice.

    1. DEFINITIONS

    1.1  "iBall" means BEST IT WORLD (INDIA) PRIVATE LIMITED a company registered under The Companies Act, 1956 having its Registered Office at 87, Mistry Industrial Complex, MIDC Cross Road A, Andheri (East), Mumbai 400 093, Maharashtra, India and engaged in the business of dealing in Handsets for Cellular / Wireless Networks, Computer Peripherals, Computer Components and Allied Product(s)s.

    1.2  "Customer" means any person, individual, body corporate or other legal entity whether incorporated or not and identified in Proposal / Quotation and / or Invoice of BEST IT WORLD (INDIA) PRIVATE LIMITED and residing in the territorial limits of the Union of India.

    1.3  "Contract" means a contract for sale by iBall to a Customer of any Product(s) and / or services incorporating these terms and conditions.

    1.4  "Order Confirmation" means formal acceptance by iBall of any order for Product(s) (s) placed by a Customer.

    1.5  "Price" means the price as per BEST IT WORLD (INDIA) PRIVATE LIMITED Proposal / Quotation and / or Order Confirmation where precedence will be given to the latter.

    1.6  "Product(s)" mean any part(s) and / or Product(s), Device(s) as described in the Order Confirmation and may include iBall - Branded Product(s), Other Non-iBall branded Third Party Product(s) and Service Offerings.

    1.7  "Service Offering(s)" mean the various service options offered by iBall for the iBall - Branded Product(s)s or any part of them and for varying periods, as described in iBall's published literature, including but not limited to iBall's Bill / Invoice and / or iBall's Service Description.

    1.8  "Third Party Product(s)" mean Product(s) and / or services of brands other then "iBall"

    1.9  "Eligible Repairs" mean repair of any product(s) which have not been tampered and / or handled by any unauthorized personnel.

    1.10  "Service Centre" means an iBall service center or any Service Centre authorized by iBall in this behalf and as listed on the website under "List of Service Centers".

    1.11  "Installation" means Installation (or setup) of any Software (incl. Operating Systems, Drivers, Plug-ins, Telephone for Cellular networks application Software, etc.) is the act of putting the software onto a Telephone for Cellular networks so that it can be executed.

    2. DISCLAIMER

    Information contained in this website is for general information purposes only. The information is provided by iBall and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, Product(s)s, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

    Through this website you may be able to link to other websites which are not under the control of iBall. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

    3. GENERAL

    3.1  The Customer shall not assign or otherwise transfer any Contracts or any of its rights and obligations hereunder whether in whole or in part without the prior written consent of iBall. Any such unauthorized assignment shall be deemed to be null and void vis-a-vis iBall.

    3.2  If any provision or provisions of these Terms and Conditions are held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provisions in question shall not be affected thereby.

    3.3  No Waiver. Any failure or delay on iBall s part in exercising any power or right under this agreement does not amount as a waiver, or any single act or partial exercise of any power or right does not exclude any other or further exercise, or the exercise of any other rights or powers.

    4. CONTRACT FORMATION:

    4.1  The Contract shall come into existence only on a Customer Order being executed by iBall. The Customer indemnifies that the buying is for self use only and not for re-sale purposes.

    4.2  The Product(s)s sold and / or Services rendered are subject to these Terms and Conditions only and no other terms and conditions stipulated or referred to by Customer shall be entertained (except as contained in the Sales Invoice raised by BEST IT WORLD (INDIA) PRIVATE LIMITED). The Customer acknowledges that they have read and are aware of the contents of and agree to be bound by these Terms and Conditions. iBall's acknowledgment of a purchase order or it's failure to object to, varying, conflicting, or additional terms and conditions in a purchase order shall not be deemed an acceptance of such terms and conditions or a waiver of the terms and conditions hereof.

    5. SOFTWARE

    5.1  Any software(s) provided are subject to the terms and conditions of the license agreement relating to that software. Customers acknowledge their obligations to agree to such license agreements. Customers acknowledge that iBall does not warrant any software under these Terms and Conditions. All software is warranted according to the license agreement that governs its usage.

    5.2  All rights, title or interest in respect of the intellectual property rights relating to software will always remain with the respective licensor of the software at all times.

    6. PRODUCT(S) S ACCEPTANCE:

    Product(s) s shall be deemed to have been accepted by the Customer as being in good condition and in accordance with the Contract unless iBall is notified in writing to the contrary within three working days of purchase of the Product(s) (s).The date of purchase will be included for calculating the above period.

    7. PRODUCT(S) WARRANTY PERIOD AND TYPE

    Technical Support (Hardware only) 1 Year

    Carry-in: Customer brings the Product(s) to any iBall Service Centre or any service center duly authorized by iBall and collects the same after the repair / service.

    The warranty period starts from the date of the original purchase of the product(s) by the first end-user. The product(s) may consist of several different product(s) and different product(s) may be covered by a different warranty period (hereinafter referred to as the "Warranty Period").

    The different Warranty Periods are:

    a.  Twelve (12) months for the cellular handset device.

    b.  Six (6) months for consumable product(s) and accessories like batteries, chargers, stands, headsets, cables and covers etc. which may be sold separately.

            (No warranty on Gift items i.e. Memory card, etc.)

    Subject to applicable national laws, the Original Warranty Period under no circumstances will be extended and / or renewed and / or otherwise affected due to subsequent re-sale, repair or replacement of the Product(s). However, in the case of repaired and / or replaced part(s) the warranty period will be for the remaining period of the original Warranty Period.

    When making a Limited Warranty claim you have to present:

    a.  The Product(s) (or affected part thereof),

    b.  The original proof of purchase, which clearly indicates the name and address of the seller, the date and place of purchase, the Product(s) type and the IMEI and / or other valid serial number identifying the Product(s).

    The company reserves the right to refuse to repair / service any product(s) in the absence of the ORIGINAL PROOF OF PURCHASE.

    Any physical damage to the product(s) shall render the warranty on the product(s) null and void. Repairs and / or service on such products shall be purely on chargeable basis and at the sole discretion of iBall.

    In the event of any service being availed from iBall on chargeable basis, the charges for the same have to be paid in advance at the service centre.

    8. COVERAGE OF LIMITED WARRANTY:

    This Limited Warranty does not cover user manuals and / or any third party softwares, settings, contents, data or links, downloaded in the Product(s), whether included or not during activation or at any other time in the delivery chain or otherwise and in any way acquired by the Customer.

    To the extent permitted by applicable law(s), iBall does not warrant that any software supplied with the Product(s) and / or subsequently acquired by the customer will meet his / her requirements and will work in combination with any other hardware or software applications provided by a third party, that the operation of the software will be uninterrupted or error free or that any under-performance in the software are correctable or will be corrected.

       Customers are expected to regularly / periodically make back-up copies or keep written records of all important content and data stored in the Product(s).The   Customer confirms and it will be presumed that the customer has taken back-up copies or kept written records of all important content and data stored in the   Product(s) before they are brought to a Service Center for any repair and / or replacement and / or after Sales Service. iBall cannot be held responsible and / or liable for   any loss of data and or content before and / or during and / or after any repair and / or replacement and / or after Sales Service.

    8.1  This limited warranty (see "Exclusions" and "Limitations" in Section 9 and Section 10) is restricted strictly to the territorial boundaries of India and confers specific rights and remedies with regard to iBall. Please read this document carefully. By making a claim under this Limited Warranty, it will be deemed you have understood and accepted all its terms and conditions.

    8.2  iBall warrants any IBall Product(s), including genuine iBall product(s) and components (offered as "Options" and/or "Accessories) which have been installed in your iBall Product(s) at the time of purchase, to be free from malfunction in materials and / or workmanship under conditions of normal use and for the duration of the warranty period specified.

    8.3  For any claim under this Warranty, iBall will, at its discretion, repair and / or replace any malfunctioning product(s) by using new or factory-refurbished product(s). In the event iBall opts to use factory-refurbished product(s), they will have the performance characteristics equal to those of new product(s). All product(s) replaced under this Limited Warranty will become the property of iBall.

    8.4 Some of the products may have one or more special features along with the regular features. iBall warrants such products to be free from malfunction in materials and / or workmanship under conditions of normal use. iBall shall not be liable directly or indirectly for any claim for compensation due to inconvenience, loss of time, loss of profits, loss of business opportunity, loss of data, loss of goodwill, work stoppage, any personal and / or commercial loss, compensation for mental agony, anxiety etc. (incl. any personal injury or death) resulting from the non-performance of one or more of such features under special / critical circumstances of any nature whatsoever. iBalls liability in all such circumstances will be restricted to the cost of the product only.

    8.5 Waterproof: All necessary tests have been conducted on products to meet the conditions specified as per grade IP 57 (defined in international standard IEC 60529). iBall shall not be liable directly or indirectly for any claim for compensation due to inconvenience, loss of time, loss of profits, loss of business opportunity, loss of data, loss of goodwill, work stoppage, any personal and / or commercial loss, compensation for mental agony, anxiety etc. (incl. any personal injury or death) resulting from the non-performance of one or more of such features under special / critical circumstances of any nature whatsoever. iBalls liability in all such circumstances will be restricted to the cost of the product only.

    9. EXCLUSIONS:

    This Limited Warranty does not extend to:

    9.1  Any product(s) not manufactured by or for iBall, or first sold to an end-user in a country outside the Territorial Scope of this Limited Warranty.

    9.2  Any product(s) damaged or rendered unusable as a result of use of the product(s) for purposes other than its normal intended use or handling of the product(s) in a manner not in conformity with standard handling norms of similar products or use of product in inappropriate operating environment and / or abnormal use.

    9.3  Failure to use the Product(s) in accordance with the User's Guide that may accompany the Product(s), or any other abuse or neglect with respect to the Product(s);

    9.4  Servicing, repairs, modifications or handling etc. by any unauthorized personnel or use of products(s) not manufactured and / or sold by iBall or its Service Centers.

    9.5  Damage resulting from improper packaging during transportation of the product(s) to any Service Center.

    9.6  Damage resulting from improper use / installation of third-party Product(s) s (e.g., memory cards, SIM Cards etc.)

    9.7  Consumable product(s), i.e., product(s) that require periodic replacement during the normal course of the Product(s)'s use, including without limitation, batteries etc.

    9.8  Causes external to the Product(s), such as electric power fluctuations or failure.

    9.9  Normal wear and tear (incl. damage to the coating on the surface of the product(s))

    9.10  The IMEI number / any other number identifying the product(s) or warranty seal of the Product(s) being modified and / or removed and / or defaced.

    9.11  Accident, misuse, neglect, fire, water, lightning, or other acts of nature.

    9.12  Any physical damage to the product(s).

    9.13  iBall reserves the right to refuse service to any customer for reasons furnished in writing.

    10. SERVICE AND TECHNICAL SUPPORT

    10.1  iBall will provide general service and technical support to all its Customers in accordance with the prevalent service and technical support policies. Levels of service and support provided may vary from product(s) to product(s).

    10.2  iBall reserves the right to revise from time to time its general and optional service and support programs and the terms and conditions that govern them. iBall shall not be liable to provide service or support until full payment for the Product(s) and / or service has been paid for.

    11. LIMITATIONS / DISCLAIMER OF WARRANTY / LIABILITY:

    11.1  Except for the warranties set forth herein, iBall disclaims all other warranties, expressed or implied or statutory, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.

    11.2  The maximum liability of iBall under any circumstances shall be limited to an amount equal to the invoice amount paid by the purchaser to IBall or an iBall authorized reseller for the Product(s).

    11.3  If, despite the foregoing limitation and as agreed by the purchaser herein under, for any reason iBall becomes liable for damages incurred by the purchaser in connection with this agreement, then the maximum liability of iBall will be limited to an amount equal to the invoice amount paid by the purchaser to iBall or an iBall authorized reseller for the Product(s).

    11.4  It is further clarified that iBall under this "Limited Warranty" shall be responsible and liable as stated only to the extent of replacement and / or repair of the Product(s) as the case may be during the warranty period and shall not be responsible nor liable for any claim, damages, any loss etc of any nature whatsoever

    11.5  Certain features of the product(s) may require collection of the phone number / any information of your device and also dependent on the Cellular Service Provider or any third Party provider. iBall will not be liable if any of the functions / features do not function / perform up to the expectation of the customer.

    11.6  iBall shall not be liable directly or indirectly for any claim for compensation due to inconvenience, loss of time, loss of profits, loss of business opportunity, loss of data, loss of goodwill, work stoppage, any personal and / or commercial loss, compensation for mental agony, anxiety etc. resulting from the use of the product(s) or any direct or indirect loss of any nature whatsoever (incl. any personal injury or death).

    11.7  Where under any applicable law, implied conditions and warranties cannot be excluded; Liability of iBall for breach of such conditions and warranties shall be limited to the liability as set out in clauses 11.1 to 11.6 above.

    11.8 iBall shall not be liable directly or indirectly for any claim for compensation if the Product has been exposed to moisture and / or dampness and / or extreme thermal and / or extreme environmental conditions or to rapid changes in such conditions, to corrosion, to oxidation, to spillage of food or liquid or to influence from external chemical products.

    11.9 In the event of obsolescence of a product or any other reason whatsoever, if iBall is not able to repair/replace the product during the warranty period, iBall will have the option to offer a product with equivalent features or give compensation based on the depreciation of the product. The decision of iBall in this regard shall be final. For the purposes of compensation, depreciation will be considered as below:


    Three months or part thereof 30%
    Between Three months and Six months 60%
    Between Six months and Nine months 80%
    Between Nine Months and Twelve Months 90%

    12. TERMS & CONDITIONS OF SERVICE

    This document outlines the terms and conditions of repairs and / or services applied within the iBall authorized service centers. This document applies to all repair and / or service requests in respect of iBall products being repaired and / or serviced at iBall authorized service centers.

    12.1 Release of products to us is taken as acceptance of these terms.

    12.2 The customer confirms that he is the owner / representative of the owner for the device requiring repair and / or service and is duly authorized to request iBall for repair and / or service.

    12.3 The customer confirms that he has taken a backup of all data (if any) in the product(s) and has taken all necessary precautions for prevention of loss of any data whatsoever in the products(s). iBall cannot be held responsible / liable for loss of any data whatsoever in the products(s). It is the customers responsibility to safeguard all such data prior to any request for repair and / or service.

    12.4 The customer confirms that the description of the fault is accurate and that no other fault(s) exist to the best of his / her knowledge. iBall cannot be held responsible for non servicing / non rectification of faults not specifically declared / pointed out at the time of request for repair and / or service.

    12.5 Any product(s) taken for repair and / or service on the basis of warranty are repaired and / or serviced under warranty conformant to the terms and conditions set out of by iBall from time to time. The accredited engineers decision in this matter will be final and binding on the customer.

    12.6 Prior approval of the customer will be taken for any unspecified / additional faults / damages (incl. physical damage) found at the time of repair and / or service. Any consequential additional time taken shall be over and above the estimated time given at the time of accepting the product(s) for repairs and / or service.

    12.7 All repairs / service in respect of out of warranty product(s) will be strictly on chargeable basis. All such charges will be payable up-front.

    12.8 Customers are expected to remove any / all accessories provided with the product(s) prior to handing over the same for repair and / or service. iBall cannot be held responsible for accessories provided with the product(s), unless specifically retained by the engineer. Accessories include, but are not limited to: Sim Cards, Memory Cards, Batteries, Battery Covers, Cases, and Straps etc.

    12.9 Customers are expected to collect the product(s) promptly against full payment (in case of chargeable repair and / or service).

    12.10 Customer should carry the Customer Receipt Form/ Receipt voucher while collecting his / her item. Item will not be delivered in the absence of the original receipt.

    12.11 Product(s) will generally be held on customers account for a period of up to 45 days from the date of completion of repair and / or service and / or intimation to the customer as stated above whichever is later.

    12.12 Products(s) received for repair and / or service via post and / or courier or any other remote route will be taken at customers risk. iBall cannot be held responsible for any loss or damage during transit.

    12.13 Any timescale given at the time of acceptance of product(s) for repair and / or service is an estimate only. iBall will try its level best to adhere to this timescale. However, if for any reasons, there is further delay (up to 6 -8 weeks in some cases) customer shall not be entitled to make a claim for any liabilities and / or damages.

    12.14 The company reserves the right to refuse to repair / service any product(s) in the absence of the ORIGINAL PROOF OF PURCHASE.

    12.15 In the course of any repair and / or service, and in the interest of the customer, iBall may need to re-flash, upgrade, update or otherwise activate, re-activate software and / or services related to the product(s) (incl. software updates, virus definition updates and service activations).

    12.16 During the warranty period iBall will at no additional charge, replace defective parts or products with new parts or serviceable parts or products that are equivalent to new parts or products in performance. All replaced or exchanged parts which are removed under this warranty will become the property of iBall.

    12.17 Repaired part(s) will be warranted for the remainder of the original warranty period or for thirty (30) days from the date of repair, whichever is longer.

    12.18 The Company or its authorized service centre / service dealer shall retain all parts or component(s) replaced.

    12.19 Cosmetic damage* does not void the warranty but it is not covered under the warranty – if you wish we can quote you a price on refurbishing the handset subject to availability of parts.

    (Cosmetic damage* - It is only related with the colour coating of casing, logo print erase, key print erase and the damage of casing only)

    12.20 If the Product has been exposed to moisture, to dampness or to extreme thermal or environmental conditions or to rapid changes in such conditions, to corrosion, to oxidation, to spillage of food or liquid or to influence from chemical products.

    12.21 A defect caused by the fact that the battery has been short-circuited and or the cells are broken and or shows evidence of tampering or by the fact that the battery has been used in equipment other than those for which it has been specified.

    13. Chargeable Warranty Terms

    13.1  All products on which the warranty has expired will be repaired / serviced on chargeable basis only. iBall is not bound to provide service or support until full payment for the Product(s) and / or service has been paid for.

    13.2  Any physical damage to the product(s) shall render the warranty on the product(s) null and void. Repairs and / or service on such products shall be purely on chargeable basis and at the sole discretion of iBall.

    If any product or accessory has been handled by any third party or the warranty seal is broken, the warranty on such product or accessory will become null and void and all future repairs and / or service will on chargeable basis only.

    13.4 Warranty on repaired and / or replaced part(s) will be for the remainder of the original warranty period or for thirty (30) days from the date of repair and / or replacement whichever is later and will be limited to the repaired / replaced part only.

    13.5 Warranty on all iBall products is governed by the iBall Warranty Terms and Conditions. Any product not covered under the above terms, will be deemed to be outside the purview of warranty and will accordingly service and support will be on chargeable basis only.

    14. DOA Warranty Terms:

    14.1 Any product found faulty or not in proper working condition within three working days of the date of purchase is deemed to be a DOA product. The date of purchase will be included for calculating the above period.

    14.2 All DOA material will be handled / accepted only at the point from which it was sold (i.e. Dealer / Distributor, Retailer etc.)

    14.3 All claims under the DOA option would be subject the product being returned along with all accessories and the Original packaging. iBall will not entertain any claims for DOA in the absence of any of the above.

    15.FORCE MAJEURE

    This contract is subject to Force Majeure events and neither party shall be responsible for delays arising there from.

    16.GOVERNING LAW

    16.1 All disputes arising out of any Sales and or Service Agreement or any matter incidental thereto shall first be referred to Arbitration under THE ARBITRATION AND CONCILIATION ACT, 1996. The decision of the Arbitrator in the matter shall be final and binding on both the parties hereto. Such Arbitration shall be held at Mumbai, Maharashtra, India only and the courts at Mumbai, Maharashtra, India alone shall have the jurisdiction to deal with the arbitration proceedings and the awards in accordance with the law.

    16.2 In case of any disputes, the same shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra, India.

    Every effort is being made to keep the website up and running smoothly. However, iBall takes no responsibility or liability for the website being temporarily unavailable due to technical issues or reasons beyond our control.

    All the above terms and conditions are subject to change without any prior intimation.

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